Privacy Poli

Last updated 29 April 2008 

We at Freedom-uk Trading as Gotapal.com are constantly striving to provide excellent service to our customers and business partners, while building long-lasting relationships with them. To achieve these goals, we occasionally need information about you when you visit our Web site.

When you visit our Web site, you may be providing Got A Pal with information about your visit in two ways:

• Statistics collected as you browse.
• Organisational and personal information you knowingly give us.

Because Got A Pal respects your right to privacy, we want you to be aware of how we handle this information.

Our Commitment to Your Privacy

Got A Pal assures you that we do not:

• Sell the names and addresses of our users to outside vendors.

Got A Pal does:

• Safeguard user information from unauthorised access.
• Collect, maintain and use information as necessary to provide targeted products and services to meet user needs.
• Honour user requests to be removed from our telephone, fax or mail lists in a timely manner.
• Maintain confidentiality of user information when undertaking projects with other companies.

Got A Pal has always valued your privacy, and we reinforce this belief throughout our organisation. Your information will be protected as described unless the specific Web page says otherwise. If you have further questions about our privacy policy, please call us on 01767 316222

Information this Site Gathers/Tracks

Statistics Collected as You Browse Our Web Site
As you browse the site, Got A Pal Web servers collect information about your visit, not about you personally. Via Web server logs, we monitor statistics such as:

• How many people visit our Web site.
• Which pages people visit on our Web site.
• From which domains our visitors come (e.g. "yahoo.com," "aol.com").
• Which browsers people use to visit our Web site.

While we gather this information, none of it is associated with you as an individual. We use these statistics to improve our Web site, to monitor its performance, and to make it easier for you and other visitors to use.

Organisational and Personal Information You Knowingly Give Us
Within our Web site and during Got A Pal support calls, you may be asked to give us personal or organisational information in order to receive information about a product or service. This information may range from your postcode to a specific phone number, email address, mailing address, organisation URL, product serial numbers and control codes, account number or credit card number.

Use of the Information this Site Gathers/Tracks

Your IP Address and Host Name
Got A Pal Web site logs Host Names (or IP addresses when the Host Name is not available) for systems administration and security purposes. These logs are monitored and analysed to maintain systems and information security and allow us to constantly improve the value and the availability of the Web content.

Registration Forms
We encourage all visitors to register on our Web site, though registration is only required to access remote support areas. The registration forms require users to give us accurate contact information (like name and email address) and references that help us better serve you. Your name and email address may be used to send you information about our company, product updates, special offers and newsletters. To opt out of receiving communications from Got A Pal, please contact us.

Order Forms
Our order forms securely collect contact information and financial information (like your credit card number and other billing information). Contact information on the order form is used for order fulfillment and may be shared with our Partners or Resellers if that is necessary to fulfil your order. The information that we require in our order form is only used to process your order quickly and accurately. Your contact information will only be used to send you the product that you purchase and your billing information will only be used to bill you for that product.

During the purchasing process, additional information may be added to your profile to make it easier for you to purchase products/services from us in the future. This may include order history and billing information.

Cookies
A cookie is a small, encrypted data string our server writes to your hard drive that contains your unique Software Add-ons User ID. We use cookies to deliver Web content specific to your interests and to control access to Software Add-ons premium content. A cookie cannot be used to access or otherwise compromise the data on your hard drive. You can choose to change your browser settings to disable cookies if you do not want us to establish and maintain a unique Gotapal User ID. Please be aware that cookies may be required to complete certain functions on our Web site.

Sharing of the Information this Site Gathers/Tracks

The information you submit may be shared with third parties if it is necessary to complete your request, provide you with access to downloadable software, or as required by law.

Information Security
We have security measures in place to protect the loss, misuse and alteration of information under our control. When you place an order, the information is encrypted using the Secure Socket Layer (SSL) protocol.

Links to Other Sites
The Got A pal Web site contains links to other Web sites. Please be aware that our privacy policy does not apply to these other sites.

Opt-out Policy
Parts of our Web site may provide users with the opportunity to customise their communication preferences and opt-out of one or more types of electronic communications from Gotapal and our partners. Additionally, users can unsubscribe via the footer provided in individual electronic communications. Users who do not wish to receive future communications can also please contact us direct.

Correcting/Update Policy
If you would like to correct and/or update your account information, please contact us direct.

Oversight
If you have comments or questions about our privacy policy, please contact us direct. We will address any issue to the best of our abilities.

Changes to Policy
Got A Pal will occasionally update this Privacy Policy. When we do, we will also revise the "last updated" date at the top of the privacy policy.