Trust & safety
Trust that proves itself.
Every review on GotAPal is from a real, verified person — not anonymous opinions. Real experiences from people you can identify.
Principles
Four pillars that make us different.
Real people
Every reviewer is a verified person. No anonymous accounts, no bots, no incentivised reviews.
Your network first
Tradespeople your connections have used surface first — not paid placements.
Earned ranking
No tradesperson can pay to rank higher or suppress a bad review. Reputation is earned.
Verified work
The strongest reviews are linked to confirmed, completed jobs — not just opinions.
Reputation score35%20%15%15%15%
A 0–100 score that can't be gamed.
Five weighted factors. Verified jobs and honest reviews count most — not how much someone pays.
Review quality
Review volume
Verified jobs
Vouches received
Response rate
85Reputation
47 verified jobs 4.9 avg
Common questions
See something wrong?
If you spot suspicious activity, fake accounts, or inappropriate behaviour, let us know.